|
|
|
Apr 30, 2024
|
|
BOTK 1510 - Office Skills and Services
Credits: 3
This course is designed to provide the students with the ability to operate a variety of office machines, which may include electronic calculators, transcription machines, and multiline telephone systems in a business office setting. Customer service will be emphasized, addressing such topics as preventing and solving problems, listening and communication skills; professional appearance and attitude. Also included is a review of grammar and punctuation. The course is a combination of lecture and application exercises. Topics vary by semester.
Lecture Hours: 2
Lab Hours: 2
Add to Custom Catalog (opens a new window)
|
|
|
Print this Page